One of the most requested Training from ATI, our Selling Skills Training, primarily for Service Advisors, yet beneficial for all Service and Parts personnel.
- Maintenance/Menu Presentations (Hard Copy & Online Menus)
- Preparing and Presenting Estimates
- MPI Presentations
- Customer Demographics
- Preparation for Appointments/Reservations
- Using the 'right' language
- Determining the 'True' Objections
- Overcoming Objections
- Why and How People Buy or Dont
- When the Parts aren't available today
- When there isn't enough actual time today
Contact ATI to book your Selling Skills Training